Shipping Policy

Yappday • Shipping Policy 🐾

Shipping Policy

We pack with care and ship worldwide. Below you’ll find transparent timelines and rules so you know exactly what to expect. ✨

⏱ Processing: 1–3 business days
🚚 Transit time: 7–12 business days (most destinations)
✉️ Tracking: sent by email at dispatch

Order Processing

Orders are verified, quality-checked and packed within 1–3 business days. Orders placed after our daily cut-off may start processing the next business day.

Business days exclude weekends and public holidays at our fulfilment centers.

Estimated Delivery Times

Region Carrier Route Est. Transit
United States & Canada Standard International 7–12 business days
United Kingdom & EU Standard International 7–12 business days
Australia & New Zealand Standard International 7–14 business days
Middle East & Asia Standard International 7–14 business days
Rest of World Standard International 10–18 business days

Notes: Estimates start when the parcel leaves the warehouse. Remote areas or peak seasons may add a few days. Real-time ETA is shown in your tracking link.

Shipping Rates

  • 💳 Rates are calculated at checkout based on destination, weight and courier availability.
  • 🎁 Free shipping promos may apply; check any banner or code displayed on site at the time of purchase.

Tracking & Notifications

You’ll receive a tracking email as soon as your order ships. You can also track here: Track Your Order. Tracking events may take 24–48h to appear after carrier hand-off.

Address Changes & Delivery Attempts

  • ✏️ Need to edit your address? Email us within 2 hours of purchase and we’ll try to update it before fulfilment: contact@yappday.com.
  • 🏠 If a delivery attempt fails (wrong/insufficient address, recipient unavailable), the courier may re-attempt or hold at a pickup point. Re-shipping fees may apply if a parcel returns to us.

Customs, Duties & Taxes

International shipments can be subject to customs inspections and local taxes (VAT/GST/duties). These are set by your country and are the customer’s responsibility when applicable. Delays caused by customs are outside our control but we’re happy to assist with documents if needed.

Special Cases & Exceptions

PO Boxes & Military Addresses
Some carriers don’t deliver to PO Boxes/APO/FPO. If that’s your case, please use a physical address or email us for options.
Split Shipments
To speed things up, items may ship from different warehouses. You’ll receive separate tracking numbers when this happens.
Pre-orders & Backorders
Items marked as pre-order/backorder ship once available. The product page will show the expected window; your full order may be split so in-stock items arrive sooner.
Peak Seasons, Weather & Holidays
During sales, holidays or severe weather, carriers can experience network delays. Thank you for your patience — we’ll keep you updated proactively.

Lost or Damaged Parcels

  • 🛰 If tracking hasn’t updated for 7+ days, write us with your Order # and tracking code. We’ll open a trace with the carrier.
  • 📸 If your item arrives damaged, please email photos of the package and item within 72 hours of delivery so we can arrange a replacement or refund.

Questions?

We’re here to help. Reach us at contact@yappday.com. We usually reply within 2–6 hours (Mon–Sat, GMT+3).

✉️ contact@yappday.com